For appointment-based service businesses in the US

Your business answers every call and text, 24/7. You get the summary on WhatsApp.

Callnic picks up your calls and replies to your texts day and night. It quotes the prices you set, books jobs into the hours you open and sends each conversation to your WhatsApp as a short summary.

Natural-sounding voiceBooks into your open hoursSummary in your language
📞 New call · Bright Home Cleaning Customer asked for a deep cleaning quote for the house and booked the visit for Thursday.
CustomerJohn Smith
ServiceDeep cleaning
Address12 Oak St, Orlando 32801
Booked✅ Thu, Oct 29 at 9 AM
💬 New SMS conversation · Bella Nails Studio Customer wants a manicure and pedicure for two people on Saturday morning. Asked you to confirm the package price.
52%

In US home services, only 52% of calls are answered by a person. The rest go to voicemail, ring out or never get a callback.

Source: Invoca, home services benchmark, July 2026.
Where customers slip away

The first business to answer wins the job

Customers call two or three companies and hire the one that responds first. For a solo owner or a small crew, three situations cost jobs every week.

🧹

You're on a job

Hands full, a customer next to you, equipment running. The phone rings, nobody picks up and the caller moves to the next name on the list.

🗣️

Calls come in at once

Two calls ring while you're on a third. One goes to voicemail, the other hangs up, and both quotes walk away.

🌙

The text arrives at night

A text comes in at 10 PM. You reply in the morning, and the customer has already booked with whoever answered first.

How it works

Three steps and your phone answers on its own

Your US number

Get a local number for your city or forward calls from the number you already use. We load your services, prices, service area and hours.

Every call answered

The AI answers in a natural voice, understands the request, quotes your prices, checks your calendar and books the appointment. Over text, it does the same in writing.

Summary on your WhatsApp

After each conversation, you get who called, what they need, the address and the booked time, in the language you choose.

Sample call

One call from start to finish

An excerpt from a test call for a cleaning company in Orlando.

Call in progress(407) 555-0100
Customer

Hi, how much is a deep cleaning?

Callnic

Our deep cleaning starts at two hundred sixty dollars, and the owner confirms the final price based on your home. Would you like me to set up a visit?

Customer

Do you have anything this Thursday morning?

Callnic

Yes, Thursday morning is open from eight to eleven thirty. What time works best for you?

Customer

Nine works. My name is John Smith, 12 Oak Street, Orlando.

Callnic

You're all set, John. Your deep cleaning is booked for Thursday at nine in the morning.

The price quoted is the one the business entered. The AI never makes up prices, discounts or availability.

📲

What you receive

The moment the customer hangs up, this message lands on your WhatsApp:

📞 New call · Bright Home Cleaning Customer requested a deep cleaning and booked a visit.

Customer: John Smith
Phone: +1 321 555 0123
Service: Deep cleaning
Address: 12 Oak St, Orlando 32801
✅ Booked: Thursday, Oct 29, 9 AM
Next step: confirm the visit by text the day before.
Features

Everything a full-time receptionist would handle, starting at $70/mo

📞

Calls, day and night

Natural voice, handles accents and keeps pace with the conversation. Takes several calls at the same time.

💬

Text replies in seconds

Answers every SMS with the same care as a call. If the customer writes in Spanish, it replies in Spanish.

📅

Smart scheduling

Offers only the hours you open and accounts for how many people on your team are free at each time.

🔀

Transfers to you

When a caller asks for the owner, has an emergency or a complaint, the call goes straight to your cell.

🌐

Summary in your language

Every conversation becomes a clear WhatsApp message with the next step spelled out, in English, Spanish, Portuguese, Italian or French.

📊

Your own dashboard

Calls with transcripts, conversations, calendar and customer list. Reply to texts in your language and the customer receives them in English.

Run your business

From the phone ringing to the job done, all in one place

Beyond answering, Callnic organizes your operation: who on your team goes to each job, the day’s schedule, and every customer’s history.

👷

Your team, and who goes where

Add your team with each person’s work days and the jobs they do. The AI assigns bookings to whoever is free, and each team member gets the time, the address with a map link, and their daily route on WhatsApp.

🗓️

Team schedule

See each person’s day, reassign a job with one tap, mark it done, and log what you charged. The schedule takes as many jobs at once as you have people available.

👥

Customer CRM

Every contact becomes a profile with the full history of calls, messages, and jobs. The pipeline shows who asked for a quote, who booked, who became a customer, and who needs a follow-up, plus this month’s revenue.

You stay in control

The AI says only what you approved

You set the services, prices, rules and hours. When a customer asks something outside that list, the AI takes note, says you will confirm and sends the question to your WhatsApp.

  • Introduces itself as your company's virtual assistant
  • States up front that the call may be recorded, as several US states require
  • Honors every request to stop receiving texts
  • You can take over any conversation from the dashboard at any time
Standard cleaning: from $140
Deep cleaning: from $260
Move-out cleaning: quote on site
Orlando, Kissimmee, Winter Park
Mon to Fri, 8 AM to 6 PM · Sat, 8 AM to 1 PM
We bring all supplies. Insured. 24h cancellation notice.
Who it's for

Built for businesses that run on appointments

It works whether you go to the customer or the customer comes to you. Enter your trade, services and prices, and the AI speaks as your front desk.

Residential and commercial cleaningConstruction and remodelingPaintingPlumbingElectricalHVACLandscapingHandymanFlooring and tileMovingAuto repairAuto detailingHair salonBarbershopNail salonLashes and browsMassagePersonal trainingPet groomingPhotographyEvents and cateringTutoringBookkeeping and tax prepImmigration servicesInsuranceReal estateSewing and alterationsAppliance and electronics repair

Running Google Local Services Ads?

You pay per lead there. An unanswered call is a lead you paid for and lost, and response time affects your ranking. With Callnic, every call from Google is answered on the first ring.

Plans

Choose by the call volume your business gets

The AI does the same work on every plan. Only the monthly usage limit changes, and you track it live in your dashboard.

Essential

For solo owners who get a few calls a day.

$70/mo
Calls150 minutes
About~60 calls
SMS300 messages
  • US phone number included
  • Calls and texts answered 24/7
  • Automatic booking
  • Transfers to your cell
  • WhatsApp summary and dashboard in your language
Choose Essential

Business

For companies with several crews and ads running.

$299/mo
Calls800 minutes
About~320 calls
SMS1,500 messages
  • Everything in Professional
  • Priority support on WhatsApp
  • Fine-tuning of your call handling with our team
Choose Business

Minutes count only the time the AI is on the line. Call estimates assume an average of 2.5 minutes per call. SMS totals include messages received and sent. Limits reset every month on your billing date. No contract: change plans or cancel from your dashboard.

FAQ

What owners ask before they start

Does it fit my type of business?

It fits any service that runs on appointments: businesses that go to the customer's home (cleaning, remodeling, plumbing), businesses that see customers at their own place (salon, auto shop, office) and businesses that work online. During setup you tell us where the service happens, and the AI asks for the customer's address or gives yours, depending on the case.

Can my team read the summaries in Spanish, Portuguese, Italian or French?

Yes. The dashboard and the WhatsApp summaries work in English, Spanish, Portuguese, Italian and French, so you can pick the language your team reads best. Customers are always answered in English, and when someone replies to a text from the dashboard, the customer receives it in English.

Do customers know they're talking to an AI?

The AI introduces itself as your company's virtual assistant and confirms it if the customer asks. The conversation stays natural, with a human-sounding voice and short answers.

What if a customer wants to talk to me?

The call is transferred to your cell. If you can't pick up, the customer hears that you will call back shortly and you get the message on WhatsApp.

Do I need to change my number?

Your choice: get a new US number with your city's area code, or forward calls from the number you already advertise.

Does it work after business hours?

It works 24 hours a day, every day. The AI books only on the days and hours you have opened.

What about SMS registration in the US?

US carriers require a business registration before they allow commercial texting (A2P 10DLC). We complete that registration with you.

What happens if I go over my plan limit?

At 80% of your limit, you get a WhatsApp alert. If the limit runs out, no call is lost: until your renewal date, calls ring straight to your cell and texts arrive on your WhatsApp without an automatic reply. You can also upgrade from the dashboard and the AI is back right away. There are no surprise overage charges.

Which plan should I pick?

Count the calls you get per week. Up to 15, Essential covers it. From 15 to 35, Professional. Above that, Business. You can switch at any time, and billing is prorated.

Is there a contract or setup fee?

No. Billing is monthly by card, in US dollars, and you cancel from the dashboard whenever you want.

Your next customer will call today. Make sure the call gets answered.

Sign up now and your US number is ready in minutes, set up with your prices and your schedule.

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